Add Team Member

Sends an invite email — you never set or see their password directly.

Reset Password

Sends a password-reset link to this team member's email. You will not see or set their password directly.

Delete Team Member

Soft-delete only — blocked if this account has attribution history (labels, publications, promotions) that must remain queryable. Their account is deactivated and hidden from the active roster.

Reset Password

Sends a password-reset email to this customer.

Revoke Subscription

Routes to the real provider (Stripe/Apple) — never a local-only state change (REQ-SUB-03). Requires a reason code and confirmation — this immediately affects a paying customer's access.

Reactivate Subscription

Restores the customer's prior tier and routes billing resumption through the provider.

Suspend Account

Blocks login without necessarily touching their subscription — distinct action (e.g. abuse/policy hold).

Deletion / Export Queue

1 pending deletion (day 4 of 7-day grace, REQ-PRV-02), 0 pending exports (REQ-PRV-03).

Grant Comp Access

Requires a reason code — this action is audited.

Initiate Refund

Routes to the real provider (Stripe/Apple) — never a local-only state change (REQ-SUB-03). This moves money — confirm before sending.

Scorecard — v2026.07.a

Precision 0.93 (floor 0.85) · Recall 0.91 (floor 0.80) · Correction-rate canary: 10.1% (below current 11.2%) · Traceability: 100% labels linked (I12).

Rollback Detection Model

This reverts production detection to the prior promoted version in one action.

Emergency Kill Switch

Immediately halts all AI generation (outfit generation, detection) for every customer — the app falls back to a visible "unavailable" state rather than serving degraded results. This is a break-glass action for active incidents only.

Edit Service

Edit pricing, description, discount, and active dates. Save applies immediately in this draft catalog — use Publish to App to push a version live to consumers.

Publish to App — Notification Composer

Compose the notification consumers will see when this service is published.

Edit Profile Field

Stylists/ops can correct any field regardless of its original source — the source pill will update to reflect the last edit.

Edit Question

Add Note

Stylist-only note — never visible to the customer. Saved with your name and a timestamp.

Grant Sessions

Adds sessions to this customer's entitlement — this action is audited.

Schedule Video Chat

Creates an upcoming video-chat session with a working placeholder link.

Create Outfit

Search/select the customer this outfit board is for, then assemble wardrobe items into a named board.

Outfit Board